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Contact Us – OKBET Casino

We’re OKBET Customer Team to assist you! Whether you have a question about our services, need help with an account issue, or want to share feedback, our friendly support team is ready to assist you.

Our Contact Information

We offer various ways for you to reach out to us, and we are always here to help with any inquiries, feedback, or issues you may encounter.

Office Address:
Aspire Corporate Plaza,
Pasay, Metro Manila,
Philippines

Email Support:
For inquiries related to your account, payments, promotions, or technical issues, email us at:
[email protected]
We aim to respond to all emails promptly, typically within 24 hours. Please include as much detail as possible in your email so we can resolve your issue as efficiently as possible.

Hotline Support:
Need immediate assistance? Give us a call at:
+6399 2525 1016
Our hotline is available 24/7 to provide you with real-time support for urgent matters, account concerns, and other critical inquiries.

How Can We Help?

We offer multiple ways to get in touch, so you can reach us in the way that’s most convenient for you:

  • Email Support: Reach out via email for assistance with account management, payments, technical issues, or general inquiries. We strive to respond as quickly as possible.
  • Hotline Support: For immediate assistance, call our hotline, and our customer service team will be happy to help with any urgent concerns.
  • Office Location: If you’d prefer to visit us in person, our office at Aspire Corporate Plaza in Pasay is ready to welcome you during business hours.

Common Support Topics

Here are some of the most common issues and inquiries our support team handles. If you need help with any of these topics or something else, don’t hesitate to reach out to us:

  • Account Assistance: Help with registration, login issues, password resets, and account settings.
  • Deposits & Withdrawals: Questions about funding your account, processing withdrawals, or payment methods.
  • Bonus Claims: Assistance with bonus eligibility, promotion terms, and bonus redemption.
  • Technical Issues: Troubleshooting problems with game loading, website functionality, or device compatibility.
  • Responsible Gambling: Information on setting limits, self-exclusion options, and resources for responsible gaming.

Customer Support Hours

Our support team is available 24/7 to ensure you get the help you need at any time.